/* Quick-help chat widget. Loaded only when 'chat_widget' is true in app/config.php */
.hw,.hp{--hw-navy:#14264a;--hw-gold:#c79a3b;--hw-panel:#fff;--hw-soft:#f2f6fa;--hw-ink:#1c2433;--hw-mut:#5b6677;--hw-ln:#dbe3e8;--hw-bot:#eef3f8;--hw-sans:system-ui,-apple-system,"Segoe UI",Roboto,sans-serif;--hw-serif:"Iowan Old Style","Palatino Linotype",Georgia,serif;font:16px/1.5 var(--hw-sans);color:var(--hw-ink)}
.hw *,.hp,.hp *{box-sizing:border-box}
/* ===== launcher ===== */
.hw{position:fixed;right:16px;bottom:calc(16px + env(safe-area-inset-bottom,0px));z-index:1000;display:flex;align-items:center;gap:10px}
.hw-board{background:var(--hw-panel);color:var(--hw-navy);border:1px solid var(--hw-ln);border-radius:12px;padding:8px 14px;font:700 .95rem var(--hw-serif);box-shadow:0 6px 18px #0002;cursor:pointer;position:relative;animation:wig 4s 2s ease-in-out 2}
.hw-board:after{content:"";position:absolute;right:-6px;top:50%;width:10px;height:10px;background:var(--hw-panel);border-right:1px solid var(--hw-ln);border-top:1px solid var(--hw-ln);transform:translateY(-50%) rotate(45deg)}
.hw-btn{width:64px;height:64px;border-radius:50%;border:3px solid var(--hw-gold);background:#e9f0f7;padding:0;cursor:pointer;box-shadow:0 8px 22px #0003;overflow:hidden;flex:none}
.hw-btn svg{width:100%;height:100%;display:block}
@keyframes wig{0%,100%{transform:rotate(0)}10%{transform:rotate(-4deg)}20%{transform:rotate(4deg)}30%{transform:rotate(-3deg)}40%{transform:rotate(0)}}

/* ===== panel ===== */
.hp{position:fixed;left:auto;right:16px;bottom:calc(92px + env(safe-area-inset-bottom,0px));width:min(370px,calc(100vw - 32px));max-height:min(640px,calc(100% - 120px));background:var(--hw-panel);border:1px solid var(--hw-ln);border-radius:16px;box-shadow:0 18px 48px #0004;display:flex;flex-direction:column;overflow:hidden;z-index:1001;opacity:0;transform:translateY(16px) scale(.98);visibility:hidden;transition:opacity .25s ease,transform .25s ease,visibility 0s .25s}
.hp.open{opacity:1;transform:none;visibility:visible;transition:opacity .25s ease,transform .25s ease}
.hp-top{background:var(--hw-navy);color:#fff;padding:12px 14px 14px;position:relative}
.hp-title{font:700 .95rem var(--hw-serif);margin:0 36px 8px 0}
.hp-x{position:absolute;right:8px;top:6px;width:36px;height:36px;border:0;background:none;color:#fff;font-size:1.5rem;cursor:pointer;border-radius:8px}
.hp-stage{display:flex;align-items:flex-end;gap:8px}
.doc{width:118px;height:118px;flex:none;display:block;overflow:visible}
.say{flex:1;background:#fff;color:#14264a;border-radius:14px 14px 14px 4px;padding:10px 12px;font-size:.92rem;min-height:56px;position:relative;margin-bottom:22px}
.say:before{content:"";position:absolute;left:-6px;bottom:8px;width:12px;height:12px;background:#fff;transform:rotate(45deg)}
.say i{display:inline-block;width:2px;height:1em;background:var(--hw-gold);vertical-align:-2px;margin-left:2px;animation:cur 1s steps(1) infinite}
@keyframes cur{50%{opacity:0}}
.hp-body{padding:12px 12px 4px;overflow:auto;flex:1;display:flex;flex-direction:column;gap:8px;min-height:120px;background:var(--hw-panel)}
.m{max-width:86%;padding:9px 12px;border-radius:14px;font-size:.93rem;word-wrap:break-word}
.m.bot{background:var(--hw-bot);color:var(--hw-ink);border-bottom-left-radius:4px;align-self:flex-start}
.m.me{background:rgba(0,0,0,0.05);color:var(--hw-ink);border:1px solid rgba(0,0,0,0.06);border-radius:14px 14px 4px 14px;align-self:flex-end;margin-left:auto}
.m a{color:var(--hw-navy);font-weight:700;text-decoration:underline;text-underline-offset:3px;text-decoration-color:var(--hw-gold);display:inline-flex;align-items:center;gap:5px;margin-top:6px;transition:color .2s}
.m a:hover{color:var(--hw-gold)}
.m a .ext-ic{flex-shrink:0;color:var(--hw-gold);transition:transform .2s ease}
.m a:hover .ext-ic{transform:translate(2px,-2px)}
.dots{display:inline-flex;gap:4px;padding:4px 0}.dots b{width:6px;height:6px;border-radius:50%;background:var(--hw-mut);animation:dt 1s infinite}.dots b:nth-child(2){animation-delay:.15s}.dots b:nth-child(3){animation-delay:.3s}
@keyframes dt{0%,60%,100%{opacity:.3;transform:none}30%{opacity:1;transform:translateY(-3px)}}
.chips{display:flex;flex-wrap:wrap;gap:8px;padding:6px 12px 12px}
.chip{background:var(--hw-panel);color:var(--hw-navy);border:1px solid var(--hw-navy);border-radius:999px;padding:9px 14px;font:600 .88rem var(--hw-sans);cursor:pointer;min-height:40px;transition:background .2s,border-color .2s,transform .2s}
.chip:hover{border-color:var(--hw-gold);transform:translateY(-1px)}
.chip.go{background:var(--hw-gold);border-color:var(--hw-gold);color:#14264a}
.fm{align-self:stretch;background:var(--hw-soft);border:1px solid var(--hw-ln);border-radius:12px;padding:12px;display:grid;gap:8px}
.fm input,.fm select{width:100%;font:1rem var(--hw-sans);padding:10px;border:1px solid var(--hw-ln);border-radius:8px;background:var(--hw-panel);color:var(--hw-ink);min-height:44px}
.fm .hp2{position:absolute;left:-9999px}
.fm button{background:var(--hw-gold);color:#14264a;border:0;border-radius:8px;font:700 .95rem var(--hw-sans);min-height:44px;cursor:pointer}
.fm .fm-alt{text-align:center;font-size:.85rem;color:var(--hw-mut)}.fm .fm-alt a{color:var(--hw-ink)}
.err{color:#c0392b;font-size:.85rem;margin:0}
.hp-foot{padding:8px 14px 10px;font-size:.75rem;color:var(--hw-mut);border-top:1px solid var(--hw-ln);text-align:center}

/* ===== cartoon animation ===== */
.bob{animation:bob 3.2s ease-in-out infinite}
@keyframes bob{50%{transform:translateY(-3px)}}
.wave{transform-origin:152px 150px;animation:wave 1.6s ease-in-out infinite}
@keyframes wave{0%,100%{transform:rotate(-8deg)}50%{transform:rotate(22deg)}}
.look{animation:look 5s ease-in-out infinite}
@keyframes look{0%,35%,100%{transform:translateX(0)}45%,60%{transform:translateX(-2.5px)}70%,85%{transform:translateX(2.5px)}}
.eye{transform-box:fill-box;transform-origin:center;animation:blink 4.2s infinite}
@keyframes blink{0%,92%,100%{transform:scaleY(1)}95%{transform:scaleY(.08)}}
.mouth{transform-box:fill-box;transform-origin:center}
.talk .mouth{animation:talk .28s ease-in-out infinite}
@keyframes talk{50%{transform:scaleY(1.7)}}
@media(prefers-reduced-motion:reduce){.bob,.wave,.look,.eye,.hw-board,.talk .mouth,.say i,.dots b{animation:none}.hp,.hp.open{transition:none}}
@media(max-width:420px){.doc{width:96px;height:96px}}

/* keep clear of the site's mobile Call / WhatsApp bar */
@media(max-width:860px){.hw{bottom:calc(66px + env(safe-area-inset-bottom,0px))}.hp{bottom:calc(142px + env(safe-area-inset-bottom,0px));max-height:calc(100% - 170px)}}